All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
We offer standard ground shipping (3-5 business days) for free on all domestic orders. Expedited options are available at checkout.
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at support@surveymerch.com with your order number and a photo of the item’s condition.